Team Lead Job – Aurora, IL 3200

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We are passionate about what we do and delight in providing excellent programs that make permanent, positive changes in the lives of those we serve. Our programs are designed to equip our clients with the vision, motivation, life skills, education, and self-discipline necessary to lead a successful life.

Northern Illinois Academy, a secure Residential Treatment Facility in Aurora, IL, serves youth ages 6-21 with major mental health and/or developmental disabilities.


The Team Lead is responsible for assisting the Program Manager with maintaining a safe, organized, structured and therapeutic program environment for residents. This individual performs the duties of a Residential Counselor and acts as a unit leader, mentor and liaison for staff.


Reasonable Accommodations Statement

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions.

• Completes the tasks of a Residential Counselor.

• Assists in the implementation of the Individual Treatment Plan for each resident.

• Provides supervision and structure for residents by ensuring that programming is completed and the schedule is followed as outlined.

• Stimulates interest and cooperation in individual and group activities and observes behavior in response to treatment efforts.

• Follows precaution protocol and assists with monitoring the safety of the unit.

• Assists with behavior management and crisis intervention, and responds to emergent situations appropriately.

• Ensures that staff are assigned to rounds and Q15 checks are completed.

• Ensures that unit documentation is completed including shift notes, hold forms and incident reports.
• Conducts beginning and end of shift unit meetings.

• Communicates with manager about the program, residents and staff concerns.
• Prepares unit outings and documentation. Ensures drivers and outing leaders are designated and funds are allocated.
• Conducts Drills (Fire, tornado, code strong) and completes documentation.

• Assists with training new hires and explains unit/building rules and expectations.

• Assists with coaching staff and providing feedback.

• Ensures the unit is clean, staff have working walkie talkies and supplies/paperwork is restocked.

• Assists in transporting residents if needed.

• Ensures that TLOAs are handled.

• Attends and participates in monthly staff development trainings.

• Utilizes Therapeutic Crisis Intervention (TCI) de-escalation techniques and performs physical holds according to training guidelines and policy/procedure.

• Reports suspected abuse, neglect, and/or exploitation of residents as indicated in the policy and procedure manual.

• Adheres to the policy and practice concerning issues of creation, editing, transmission, storage and disposition of all Protected Health Information (PHI) of Sequel Youth & Family Youth Services.

• Completes additional tasks as required.


Education: High School Diploma or Equivalent
Experience: Related experience in child care, human services and/or crisis intervention

Computer Skills: Computer literate and able to use Microsoft office
Certificates & Licenses: None


Competency Statement(s):
• Accountability - Ability to accept responsibility and account for his/her actions.
• Communication, Oral - Ability to communicate effectively with others using the spoken word.
• Communication, Written - Ability to communicate in writing clearly and concisely.
• Detail Oriented - Ability to pay attention to the minute details of a project or task.
• Decision Making - Ability to make critical decisions while following company procedures.
• Initiative - Ability to make decisions or take actions to solve a problem or reach a goal.
• Organized - Possessing the trait of being organized or following a systematic method of performing a task.
• Tactful - Ability to show consideration for and maintain good relations with others.
• Time Management - Ability to utilize the available time to organize and complete work within given deadlines.

• DailyPay – access a portion of your earnings before payday
• Educational Assistance Program
• Medical, Dental, and Vision benefits after thirty days
• Company provided Basic Term Life, Long Term Disability and AD&D insurance
• Flexible Spending Program/Health Savings Account
• 401(k) after sixty days
• Paid Time Off after ninety days

Sequel Youth & Family Services is an Equal Opportunity and Veteran Friendly employer.
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