Residential Shift Supervisor Job – Aurora, IL 1811

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We are passionate about what we do and delight in providing excellent programs that make permanent, positive changes in the lives of those we serve. Our programs are designed to equip our clients with the vision, motivation, life skills, education, and self-discipline necessary to lead a successful life.


Northern Illinois Academy, an 87-bed Psychiatric Residential Treatment Facility in Aurora, IL, serves youth ages 6-21 with major mental health and/or developmental disabilities.

Position Summary:
We have full time and on-call Residential Shift Supervisor openings available. The Shift Supervisor is responsible for the overall program structure, safety and well-being of facility residents and staff during their shift, which includes maintaining the appropriate staff-resident ratios and supervising Residential Counselors, Team Leads and/or classroom staff. The Shift Supervisor also ensures follow-through of the established protocol and structure outlined by the facility and responds to crisis situations in accordance with NIA policies and procedures.

Job Duties:
• Monitors residential units/classrooms and conducts safety checks to ensure proper resident monitoring and safety protocol follow-through.
• Ensures that program activities are conducted as indicated on the schedule.
• Reviews incident reports, hold forms and other documentation for accuracy and completion.
• Ensures that staffing ratios are met during the shift and updates the staffing schedule for the next shift.
• Tracks and documents attendance.
• Completes the shift summary report and emails to appropriate individuals.
• Ensures that resident precautions are followed.
• Oversees resident outings and transports to ensure proper staffing, timeliness, form completion and resident meals and medication.
• Responds to crisis and emergent situations in accordance with policy and procedure.
• Conducts individual supervision and coaching sessions with staff as needed.
• Follows NIA protocol regarding medical emergencies, the clinical on-call procedure, allegations and staff injuries.
• Utilizes Therapeutic Crisis Intervention (TCI) and UKERU skills and techniques as appropriate and according to training guidelines and NIA policy.
• Ensures staff communication and conducts meetings when necessary.
• Interacts with staff, residents, parents/guardians, regulatory/funding agencies and visitors in a positive, respectful and professional manner.
• Takes an interest and displays initiative in the development of the overall Group Living program.
Minimum Job Requirements
• Associates degree in a related field
• Two years of residential childcare experience
• Supervisory experience
Benefits Package
• DailyPay – access a portion of your earnings before payday
• Educational Assistance Program
• Medical, Dental, and Vision benefits after 30 days
• Company provided Basic Term Life, Long Term Disability and AD&D insurance
• Flexible Spending Program/Health Savings Account
• 401(k) after 60 days
• Paid Time Off after 90 days
• Paid Parental Leave
• SYFS Benefits Advantage Program


Sequel Youth & Family Services is an Equal Opportunity and Veteran Friendly employer.
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